Terms and conditions

1.1. These terms and conditions ("Terms") govern the provision of services by Diamond Electrical Installations LTD ("Contractor") to the client ("Client").

1.2. By engaging the Contractor's services, the Client agrees to these Terms.

2.1. The Contractor will provide electrical services as agreed with the Client in writing.

2.2. The Contractor will use reasonable skill and care in the provision of services.

2.3. The Contractor will endeavour to meet any agreed deadlines but will not be liable for any delay or failure to perform if such delay or failure is due to circumstances beyond the Contractor's control.

3.1. The fees for services will be as agreed with the Client in writing.

3.2. The Contractor may require a deposit from the Client before commencing work. The standard deposit is 30% of the total fee, but the Contractor reserves the right to require a greater deposit or a pro forma invoice, as deemed necessary.

3.3. The Client shall pay the deposit as agreed with the Contractor in writing.

3.4. The remainder of the fees shall be paid by the Client on demand of receiving an invoice.

3.5. If the Client fails to pay the deposit or the Contractor's fees in accordance with clause 3.4, the Contractor may suspend or terminate the provision of services and retain any deposit paid as liquidated damages.

3.6. In the event of late payment by the Client, the Contractor reserves the right to pursue debt recovery through the UK legal system. Late payments shall be subject to interest as permitted by the Late Payment of Commercial Debts (Interest) Act 1998. The Contractor may also charge the Client for any costs incurred during the debt recovery process, including but not limited to administrative fees, legal fees, and court fees.

3.7. Furthermore, if the Client fails to pay the deposit or the Contractor's fees within the agreed timeframe, the Contractor may suspend or terminate the provision of services without further notice. In such cases, any deposit paid by the Client shall be retained by the Contractor as liquidated damages, representing a reasonable estimate of the loss incurred due to the Client's failure to meet their payment obligations.

3.8. The suspension or termination of services as a result of non-payment shall not relieve the Client of their obligation to pay any outstanding fees or additional costs incurred by the Contractor.

4.1. All intellectual property rights in any materials created by the Contractor in the course of providing services to the Client will remain the property of the Contractor.

4.2. The Contractor grants the Client a non-exclusive, non-transferable licence to use such materials for the purposes for which they were created.

5.1. The Contractor will not be liable to the Client for any indirect or consequential loss or damage arising out of or in connection with the provision of services.

5.2. The Contractor's liability to the Client for any direct loss or damage arising out of or in connection with the provision of services will be limited to the amount of fees paid by the Client to the Contractor.

5.3. The Client will indemnify the Contractor against any claim, loss, damage or expense arising out of or in connection with the Client's use of the materials created by the Contractor.

6.1. Either party may terminate the agreement by giving the other party not less than 14 days' written notice.

6.2. If the Client terminates the agreement before the completion of services, the Client will pay the Contractor's fees for services provided up to the date of termination.

6.3 The Contractor shall provide the Client with any necessary certification for the services provided, as required by law or agreed with the Client in writing.

6.4 The Contractor shall not be obliged to issue any certification until payment for the services has been received in full from the Client.

7.1. These Terms will be governed by and construed in accordance with English law.

7.2. The parties submit to the exclusive jurisdiction of the English courts.

I hope this helps! Please note that this is just a sample set of terms and conditions and should not be considered as legal advice. It is recommended that the Contractor seeks legal advice to ensure that the terms and conditions are appropriate for their specific business and circumstances.

8.1. The Client shall provide the Contractor with suitable and sufficient welfare facilities, including toilet and washing facilities, and access to drinking water and rest areas, as required by law, for the duration of the provision of services.

9.1. The Client shall provide suitable and sufficient parking facilities for the Contractor's vehicles, as required for the provision of services.

9.2. If the Client is unable to provide suitable parking facilities, the Client shall be responsible for paying any parking fees incurred by the Contractor during the provision of services.

9.3. The Client shall also be responsible for paying any parking fines incurred by the Contractor during the provision of services.

I hope this updated clause meets your requirements. Please note that this is just a sample set of terms and conditions and should not be considered as legal advice. It is recommended that the Contractor seeks legal advice to ensure that the terms and conditions are appropriate for their specific business and circumstances.


10. Waste Management


10.1. The Client acknowledges and agrees to be responsible for the proper management and disposal of any waste materials generated during the provision of services by the Contractor.

10.2. The Client shall ensure compliance with all relevant laws, regulations, and environmental standards regarding waste management and disposal.

10.3. If the Client requests the Contractor to provide waste disposal services, the Client shall be responsible for any associated charges, including but not limited to collection, transport, and disposal fees.

10.4. The Contractor shall provide an estimate of the charges for waste disposal services upon request by the Client. The final charges may vary based on the actual quantity and nature of the waste materials.

10.5. The Client agrees to promptly reimburse the Contractor for any charges incurred in connection with waste disposal services provided at the Client's request.

10.6. The Contractor shall make reasonable efforts to ensure proper and lawful disposal of waste materials in accordance with applicable laws, regulations, and industry best practices.

10.7. The Client shall indemnify and hold the Contractor harmless against any claims, liabilities, losses, or damages arising from the Client's failure to comply with waste management regulations or improper disposal of waste materials.


11. Cancellation Policy


11.1. This cancellation policy applies once a booking has been agreed upon between the Customer and the Contractor.

11.2. The Customer may cancel the provision of services by providing the Contractor with a minimum of 2 working days' notice before the scheduled date.

11.3. In the event of cancellation without the minimum required notice, the Customer shall be liable for charges as follows:

    a) Cancellation with less than 2 working days' notice but at least 1 working day's notice: 50% of the agreed-upon fee for the cancelled services.

    b) Cancellation with less than 1 working day's notice or failure to provide any notice: 100% of the agreed-upon fee for the cancelled services.

11.4. The Contractor reserves the right to invoice the Customer for the applicable cancellation charges as specified in clause 12.3.


12: Access Equipment for Additional Height Requirements


12.1 In situations where access beyond a height of 4 meters is necessary, the customer shall be responsible for arranging and covering the costs associated with the provision of suitable access equipment.

12.2 The host or service provider shall inform the customer in advance if any tasks or maintenance work require access beyond 4 meters in height.

12.3 The customer shall have the option to either provide their own suitable access equipment or request the host or service provider to make suitable arrangements.

12.4 If the customer chooses to provide their own access equipment, it must meet the necessary safety standards and requirements as specified by applicable laws and regulations.

13.5 If the customer requests the host or service provider to arrange suitable access equipment, the customer shall be responsible for the associated costs. These costs shall include, but are not limited to, the rental or hire charges for the access equipment, transportation, setup, dismantling, and any additional fees or charges as required.

13.6 The host or service provider shall endeavor to assist the customer in finding reliable access equipment suppliers, obtaining quotes, and facilitating the necessary arrangements. However, the final selection and agreement with the access equipment supplier shall be the sole responsibility of the customer.

12.7 The customer shall provide all relevant details and specifications regarding the access requirements to the host or service provider, including the desired height, duration of access, and any specific equipment or safety features needed.

12.8 The host or service provider shall not be held liable for any issues, damages, delays, or accidents that may arise during the use of access equipment arranged by the customer, including but not limited to any injuries, property damage, or financial losses.

12.9 The customer shall ensure that the access equipment is used safely and responsibly, following all applicable safety guidelines and instructions provided by the equipment supplier. The customer shall be solely responsible for any damages or injuries caused by their improper use of the access equipment.

12.10 It is the customer's responsibility to secure any necessary permissions, permits, or licenses required for the use of access equipment, as mandated by local authorities or regulatory bodies.

12.11 The host or service provider reserves the right to refuse access beyond 4 meters if the customer fails to provide suitable access equipment or make necessary arrangements, or if the customer's chosen access equipment does not meet the required safety standards.

12.12 Any disputes arising from the provision of access equipment, its costs, or related matters shall be subject to the governing laws and jurisdiction as specified in the main terms and conditions of the agreement.


13: Working Away - Mileage and Lodging Payments


13.1 When an employee or contractor is required to work away from their usual place of work, any expenses incurred for mileage and lodging shall be the sole liability of the client.

13.2 Mileage Payments: The client shall reimburse the employee or contractor for any reasonable and necessary mileage expenses incurred during work-related travel. The reimbursement rate shall be in accordance with applicable laws and regulations or as agreed upon between the parties. The client may request appropriate documentation, such as mileage logs or receipts, to support the reimbursement claim.

13.3 Lodging Payments: If overnight stays are required during work-related travel, the client shall be responsible for covering the costs associated with lodging. This includes expenses for accommodation, meals, and any other reasonable expenses incurred for the duration of the stay. The client may require the employee or contractor to provide necessary receipts or documentation to support the lodging payment claim.

13.4 Prior Agreement: It is the responsibility of the client and the employee or contractor to agree upon the acceptable mileage reimbursement rate and lodging payment arrangements prior to commencing the work away from the usual place of work. These details should be clearly documented in writing and agreed upon by both parties.

13.5 Compliance with Regulations: The client shall ensure that any mileage and lodging payments made are in compliance with applicable tax laws, employment regulations, and any other relevant legal requirements.

13.6 Reimbursement Procedure: The employee or contractor shall promptly submit a mileage and lodging expense claim to the client, providing accurate and detailed information regarding the incurred expenses. The client shall review and process the claim in a timely manner, reimbursing the employee or contractor accordingly.

13.7 Disputes: Any disputes arising from mileage or lodging payments shall be resolved amicably between the client and the employee or contractor. In the event of a disagreement, both parties shall engage in good-faith discussions to find a mutually satisfactory resolution.

13.8 Liability Limitation: The client's liability for mileage and lodging payments shall be limited to the agreed-upon reimbursement rate and reasonable expenses incurred in accordance with this clause. The client shall not be held liable for any additional expenses or costs beyond what is specified in this agreement.

13.9 Amendments: This clause may only be amended or modified by written agreement between the client and the employee or contractor, clearly outlining the revised terms and conditions of mileage and lodging payments.